faq

If you have any questions about RQT, our placements, or the application process, check out our frequently asked questions section below. 

At RQT, the experience and qualifications required to apply for a placement will depend on the position you are interested in. While having relevant qualifications can be beneficial, they are not always essential. However, it is essential that all candidates have a good level of English language skills. Additionally, we typically require a minimum of one year of experience in the hospitality industry for most positions. Our aim is to match candidates with roles that suit their skills, experience, and career goals, so we encourage candidates of all levels to apply.

Yes, RQT is committed to helping our candidates with the visa application process. We understand that navigating the visa process can be complex and time-consuming, so we offer support and guidance to help our candidates through the process. Alternatively, the visa process can be handled by the employer, depending on the specific placement. Regardless of who handles the visa process, we ensure that all of our candidates have the information and support they need to obtain the necessary visa and travel documentation for their placement.

In most cases, the seasonal visa that we help our candidates obtain is valid for up to 9 months. This timeframe is typically aligned with the length of a standard seasonal contract in the hospitality industry. However, it’s important to note that some visas can be extended beyond the initial 9-month period, depending on the specific circumstances and the requirements of the employer. Our team will work closely with candidates and employers to ensure that all necessary visa arrangements are made and that candidates have a clear understanding of their visa status and any relevant requirements.

At RQT, we offer placements in a wide variety of hospitality roles, including but not limited to housekeeper, waiter, chef, and front office. We work with employers across the industry to identify exciting opportunities for our candidates to gain valuable experience and develop their skills in a range of settings.

The first step to becoming a candidate with RQT is to fill out our application form on our website. Once we receive your application, we will review your qualifications and experience, and if you meet our criteria, we will reach out to you for a chat to discuss your skills, goals, and any other relevant details. We will also work with you to improve your CV and prepare for your meeting. If we believe that you are a good fit for one of our available positions, we will arrange for you to interview with the employer. If you are successful in the interview, we will assist you with the visa and flight arrangements, and you can begin your international career in the hospitality industry.

In addition to technical skills, soft skills play a crucial role in the hospitality industry. Punctuality and professionalism are two of the most important soft skills that we look for in candidates. It’s essential that candidates are punctual for any scheduled calls or interviews, have a reliable internet connection and a quiet space for the call, and are prepared for the interview. If a candidate is late, unprofessional or unprepared for the initial chat, we will not proceed with the employer interviews. Other important soft skills include good communication, teamwork, problem-solving, adaptability, and a positive attitude. We encourage candidates to showcase their soft skills throughout the application process and during the interview with the potential employer.

Our services are completely free for candidates. We are committed to connecting talented individuals with the best international opportunities, and we believe that everyone should have the chance to pursue their career goals without financial barriers. Instead, the costs associated with our services are covered by the employer. This includes expenses related to the recruitment process, visa applications, and other administrative tasks. Our focus is on creating a seamless, stress-free experience for candidates, so you can focus on preparing for your next big adventure in the global hospitality industry.

We are committed to ensuring that both our candidates and employers have a positive experience throughout the placement process. We work closely with all parties involved to identify the right match based on skills, experience, and other relevant factors. However, we understand that not every placement will be a perfect fit, and we are committed to doing our best to resolve any issues that may arise. If you encounter any challenges during your placement, we encourage you to reach out to us immediately. We will work with you and the employer to find a solution and ensure that your experience is as positive and productive as possible.

You may encounter cultural differences in areas such as communication style, social norms, and work expectations. In the UK, for example, communication tends to be more direct and formal, and social norms may differ from those in Kenya. It’s important to be open-minded and adaptable to new ways of working and interacting with people. Additionally, work expectations in the UK hospitality industry may differ from those in your home country, so it’s important to familiarize yourself with your employer’s expectations and work culture to ensure a successful placement.

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